Terms of Service

Our service terms, conditions, and customer agreements

Last updated: January 15, 2025

Acceptance of Terms

By engaging Metal Roofing Specialties LLC for roofing services, you agree to be bound by these Terms of Service. These terms apply to all services provided, including consultations, installations, repairs, and maintenance.

Services Provided

Metal Roofing Specialties LLC provides:

  • Metal roof installation and replacement
  • Roof repair and maintenance services
  • Gutter installation and repair
  • Storm damage restoration
  • Commercial roofing solutions
  • Professional roof inspections

Estimates and Pricing

All estimates are provided free of charge and are valid for 30 days from the date of issue. Final pricing may vary based on actual conditions discovered during work. Any significant changes will be discussed and approved before proceeding.

Payment Terms

Payment terms will be specified in your service contract. We typically require a deposit before beginning work, with final payment due upon completion. We accept cash, check, and major credit cards.

Warranties

We provide workmanship warranties on all installations and repairs. Material warranties are provided by manufacturers. Warranty terms vary by service type and will be detailed in your service agreement.

Liability and Insurance

Metal Roofing Specialties LLC is fully licensed and insured. Our liability is limited to the cost of services provided. We maintain comprehensive general liability and workers' compensation insurance.

Property Access and Safety

Customers must provide safe access to work areas and remove valuable items from the vicinity. We follow all safety protocols and regulations. Any unsafe conditions will be addressed before work begins.

Weather and Delays

Work schedules may be affected by weather conditions, material availability, or unforeseen circumstances. We will communicate any delays promptly and reschedule as soon as conditions permit.

Cancellation Policy

Customers may cancel services with 24-hour notice before scheduled work begins. Cancellation fees may apply for custom-ordered materials or if work has already commenced.

Dispute Resolution

Any disputes will be resolved through good faith negotiation. If necessary, disputes may be subject to binding arbitration in accordance with local laws.

Contact Information

For questions about these Terms of Service, please contact us:

Metal Roofing Specialties LLC

402 Mount Carmel Rd

Phone: (843) 319-8500

Email: nicholasvelez@mtrfngspecs.com